Privacy Policy

1. Information we collect

• Account and profile information: Your email address, name, sign-in identifiers, and profile details you choose to provide, such as a photo, phone number, location, or business information.
• Marketplace activity: Listings, photos, enquiries, messages, booking or purchase commitments, saved items, watched listings and searches, notification preferences, and plan or trial status.
• Support information: Information you provide when asking for help, reporting content, or discussing advertising.
• Technical and usage information: Pages and listings viewed, session identifiers, browser and device information, performance measurements, and security logs. Our hosting and security systems process network information such as IP addresses. Usage events may be associated with your account when you are signed in.

2. Facebook and Google sign-in

If you choose Facebook or Google sign-in, we receive the information the provider makes available with your authorization. This may include a provider account identifier, name, email address, and profile picture. We use this information to create or authenticate your YawdFinds account and populate your profile. Authentication is handled through Supabase.

We do not receive your Facebook or Google password. Our sign-in integration does not request access to your friends list or permission to publish posts on your behalf. The provider also processes information under its own privacy policy.

You can remove YawdFinds Authentication in Facebook's Apps and Websites settings, or stop using Sign in with Google for YawdFinds through your Google Account connections. Removing access does not by itself delete information already stored by YawdFinds. To request that deletion, use the options in section 7 below.

3. How we use information

• Provide sign-in, profiles, listings, messaging, commitments, saved items, and other features you use.
• Send account and service messages, including security notices, enquiry notifications, and alerts for listings or searches you watch.
• Manage plan access, trial eligibility, support requests, and advertising arrangements you request.
• Measure service usage and performance, troubleshoot problems, moderate content, and detect abuse or fraud.
• Meet applicable legal obligations and resolve disputes.

Depending on the activity and applicable law, we process information to provide services you request, with your consent, to meet legal obligations, or for legitimate interests such as keeping the marketplace secure and improving its operation, subject to your rights.

4. When information is shared

• Public content and other users: Published listings and public seller profiles can be viewed by visitors and search engines. Contact details you make available may be shown to prospective buyers. Messages and commitment details are shared with the relevant participants; organization members may access information needed to manage their shared seller account.
• Service providers: We use providers for hosting, authentication, database and file storage, email delivery, and security. These include Supabase software and services, our hosting infrastructure, and Resend for service emails. Providers receive information needed to perform their services.
• Legal and safety purposes: We may disclose information where required by law or where necessary to address fraud, protect people or our services, or establish or defend legal claims.

We do not sell your personal information. When you follow an external link or contact a seller through another service, such as WhatsApp, that service's privacy practices apply. Public information may be copied by others outside our control.

5. Cookies and browser storage

We use cookies to maintain sign-in sessions and browser storage to remember preferences such as currency, theme, and browsing choices. We also use session identifiers and first-party analytics to measure page and listing views and website performance.

You can clear or block cookies and site storage through your browser settings. Doing so may sign you out or reset saved preferences. Clearing browser storage does not delete information stored in your YawdFinds account.

6. Retention, security, and international processing

We retain personal information for as long as needed to provide the service and for the purposes described in this policy. Retention depends on the type of information, whether your account remains active, and any applicable legal, security, or dispute-resolution need.

We delete or anonymize personal information when it is no longer needed. Limited records may need to be retained to comply with law or resolve a specific dispute. Backup copies may remain until the applicable backup cycle expires. If an exception affects a deletion request, we will explain the reason and relevant retention period.

We use safeguards such as HTTPS, access controls, and restricted administrative access. No internet service can guarantee absolute security.

Our infrastructure and service providers may process information outside Jamaica. Where international transfers occur, applicable data-protection requirements and appropriate safeguards apply.

7. Your choices, rights, and deletion

You can update profile details and notification preferences in your account. You can remove watched listings and searches to stop their alerts. Necessary account and security communications may still be sent.

Subject to applicable law, including Jamaica's Data Protection Act, you may request access to your personal information, corrections, deletion, or restriction of or objection to certain processing. Where processing relies on consent, you may withdraw it without affecting earlier lawful processing. You may also raise a complaint with Jamaica's Office of the Information Commissioner.

To delete your account, sign in and visit Delete Account. To request deletion of Facebook or Google sign-in data, other personal information, or an account you cannot access, email support@yawdfinds.com with the subject “Data Deletion Request” and your registered email address. Please do not send passwords or identity documents.

We may ask you to confirm control of the account before acting on a request. We respond without undue delay and within applicable legal deadlines. See our Data Deletion Instructions for the available methods and retention limitations.

8. Changes and contact

We will update the date above when this policy changes. For material changes, we will provide an appropriate notice on the website or by email.

For questions, access requests, corrections, or privacy complaints, contact YawdFinds at support@yawdfinds.com with “Privacy Request” in the subject.